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...to transform the delivery of public services. One of our greatest achiev...ce and make it easier for the public to interactwith government. O...ntain the momentum to improve services to citizens in accordance wi...set substantial cost savings targets. However, I expect that we wi...
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Presentations and Videos from Civil Service Live 2011
...Private Sector- Serious about Public Service Tue 12:10 Deliv...Tue 15:20 Eliminating Public Sector Fraud Tue 15:3...works Wed 11:10 Service Birmingham - A case study...sp;The perils and pitfalls of public procurement; an SME view...
...bsp; Efficiency | Public Service Modernisation | ...ng Officer Ian Watmore to the Public Accounts Committee in May 2011...public, optimise your Public Service Communication messages or ide...her environmental performance targets than ever before whilst drama...
Top-level pages
...h bodies including the Police Service of Northern Ireland (PSNI) an...r contribution, to ensure the targets and outcomes articulated in t...a coordinated response by the public, private and voluntary sectors...2012?The downward pressure on public sector finance will mean furth...
Home | Categories | Timeline |&...transformed the way that the public can engage with the police an...wn performance approaches and targets were used to hold the police...of relationships between the public and the police, with transpare...
Blog posts
Public spending cuts are in the news...’s a little misleading. Public spending cuts – and, by implication, public service cuts – have been in th...till play a role in achieving public benefits, and cited as an anot...reducing regulation, removing targets and decentralising power. In...
More targets? I thought they were a thing of the past
...day.But is this wise? Haven't targets proved to be an imperfect way of ensuring public service delivery in the past?Gordon B...visit. This is what I mean by public services [being] personal to people'...will in fact make the police service less personal to people's nee...
News
Make departments pay for tribunal appeals, says justice watchdog
...t were upheld in 2009-10. Yet public bodies are failing to learn t...terday’s report: ‘Too few public bodies have in place feedback...ould be addressed by charging public bodies per tribunal appeal, wi...-making body; and performance targets that emphasise the speed of d...
New departmental appraisals published
...human resources function; the publication of performance scorecards against targets set out in departmental busin...ew model for Whitehall shared services has also been delayed until...ry printed yesterday in Civil Service World, for which we apologise...
Analysis_opinion
Opinion: the new equality duty
...necessary bureaucracy, saving public bodies time and money.The res...olicy-making, delivering good services and making best use of our w...om bureaucracy and process to public accountability and change. Mos...news and features from Civil Service World...
...) are falling fast across the public sector, with the reductions de...and in the rest of the civil service. Think-tank the Institute for...He says: “Our plan to share services and back-office functions ac...reas. Treasury cost reduction targets of around 33 per cent refer t...
Interviews
Interview: Bob Kerslake and Jeremy Heywood
...ean regulations, legislation, targets, new quangos, big IT projects...itehall – both in the wider public sector, and among charities an...inal changes within the civil service that the coalition’s approa...Total Place’ initiative – public sector workers are being asked...
...that without losing the civil service’s culture and values,” he...so be relevant that the civil service has what Jenkins calls a “r...he retention of the diversity targets, under which the SCS should c...36 per cent women by 2013. “Targets may be falling out of fashion...
Features
A plan of action for plans of action
...inevitable reality of public service that poorly-managed projects...s its performance against set targets, to prevent unnecessary quest...ross the probation and prison services (NOMS). Aileen Murphie audit.... Due to delays, the affected public sector organisations started t...
Frontline: A workforce development manager explains the impact of policy on working life
...utory responsibilities, youth services have been cut severely. Anot...olicy, which set out national targets in five key areas for childre...to work with families. To get services right we need to involve use...hat ultimately might save the public purse money. Click here to s...
Round_tables
Round table: Meeting the 25 per cent carbon reduction targets
...ress towards carbon reduction targets. “You have to have a person...mpetition into carbon cutting targets may also have inhibited colla...n,” he argued.Measuring and publicising performanceThe panelists...nergy, Government Procurement ServiceJohn Tarbet, business developm...
...s were often asked to improve public services through a top-down, controlling network of targets, specifications, reporting s...usts dealing with performance targets, and suggested that the only...National Offender Management Service“In the past two months we h...
Special_report
Special report: How efficient is your department?
...consider cost and floor space targets when looking at how estates c...mpared the value of goods and services procured by each department...ews). Sureyya Cansoy, head of public sector at technology industry...d thus more valuable.At Civil Service Live, a panel of experts conc...
Tags
Civil servants debate the future
Civil servants have been discussing changes to Whitehall and beyondGovernment officials have been questioning the way they work in an online debate on cross-government workingCivil servants have been questioning the way they work with one another as part of an online debate on cross-government wo...
Tags: gus o'donnell, government departments, government spending, e-government, Procurement, public sector pay and conditions, public service targets, innovation
Civil servants debate the future
Civil servants have been discussing changes to Whitehall and beyondGovernment officials have been questioning the way they work in an online debate on cross-government workingCivil servants have been questioning the way they work with one another as part of an online debate on cross-government wo...
Tags: gus o'donnell, government departments, government spending, e-government, Procurement, public sector pay and conditions, public service targets, innovation
Comments
Comment on "What do leaders need to make a bigger difference in the civil service?"
...ip some of whom have achieved their positions simply by achieving the targets without consideration of sof...o enable others to serve those people better, to develop a climate of public service, people determined to excel a...