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Presentations and Videos from Civil Service Live 2011
...Wed 13:20 How to measure performance - Using geographic business intelligence in government Wed 13...u 12:40 Applications of Lean – from private sector managed services to public sector procurement...
Partners and Exhibitors - BAE Systems Detica
Detica develop, integrate and manage information intelligence solutions to help our clients deliver effective and secure services to citizens and customers. We...
Top-level pages
Fraud Error and Debt: Tackling Financial Loss in Government
...perian Collaboration: data and intelligence sharing in the UK Insurance IndustryStephen Dalton, Head of Intelligence, Insurance Fraud Bureau Georg...Gee, Director of Counter Fraud Services, PKF (UK) LLP & Chair, Ce...ment, PRGX Howard Cosby, Client Services Development Director, Europe...
...setting. I have also been very impressed by the progress made by the intelligence agencies in working together as a single community, whether it is on corporate services or in joint teams to address...
Blog posts
Decentralisation, but not at the centre
...t include the delivery of shared services”. Compared to previous oppo...the frontline staff who deliver services; and they understand the need...introduced without interrupting services. This is no place for gung-ho...ight, expertise, sensitivity and intelligence. Th...
News
...the NCS, the National Criminal Intelligence Service, the National Hi-Tech...s between the National Criminal Intelligence Service and Customs & Exc...nd resources from the Financial Services Authority (FSA), the Serious Frau...for measuring and disseminating intelligence. The risk is that without...
The insiders' views on outsourcing
...ng to run high-quality public services when the last administration emba...rt of technology and business services company HP. The lively discus...th Ormsby, director of shared services, Department of Health Fiona...’d like to see more central intelligence: more sharing of informat...
Analysis_opinion
...cutbacks in legal aid and advice services, and complex regulations are erec...ne has access to the best public services, which is why we are looking...ts them as an important means of intelligence,” he says. “It’s th...at of increased privatisation of services will diminish public accounta...
Interviews
...bassies around the world, and intelligence and defence work: he was post...lved backstage; and, like all intelligence professionals, prizes absolut...dds, Britain’s security and intelligence work wasn’t undertaken “i...in the process of handing the Intelligence and Security Committee greate...
...ee a bank clerk, most now access services without delay and do the legwork...nsparency of data, in our public services.” By launching an independe...he top performers.In most public services, Kelsey is confident that the...;Creates joint venture Dr Foster Intelligence with the NHS Information...
Features
All aboard for a new way of training
...spiration and modernising public services. To achieve all this, the civil s...espite attempts to diversify its services and move into consultancy, th...ark. “Some of our products and services will join CSL.”Much of the...king at something like emotional intelligence through e-learning seems...
Fishing with bait not grenades
...o push a number of government services online, including Jobseeker’s A...he immediacy of online public services provides another benefit: ins...the Knowledge, Analysis & Intelligence Directorate at HMRC, adde...or hurdle faced when shifting services online is trust. Julie Barry,...
Round_tables
Round table: In search of perfection
...ich departments buy goods and services.Information – or a lack thereof...is not, suggested PRGX client services director Jon Francis, for wan...retrospectively with business intelligence tools that can allocate i...mple, they supply the cost of services used in that month, even if i...
Roundtable: Catching criminals, cutting costs
...CSWrecently hosted a round table, sponsored by business analytics and intelligence provider SAS, to determine ho...me. For the citizen, fraud is an issue that diverts money from public services. So some participants argued...
Special_report
Special report: How efficient is your department?
...n processes.” For corporate services costs such as HR and finance, for...en began to cut the corporate services which had supported those maj...tor Tom Gash, “reflects our intelligence of significant reductions...ny about particular corporate services, since good management inform...
The coalition special advisers
...ing the leadership Nick Clegg retained her services and, prior to the formation of th...a public affairs company for the financial services industry. He’s a longstandi...ations of his apparently close links to US intelligence services. Coffey is a director of the...
Tags
The head of MI5 has strongly defended the work of the Security Service in the face of damaging accusations that it had sought to cover up its involvement in the torture of detainees. In an article in The Daily Telegraph, director-general Jonathan Evans said claims by one of the country's most se...
Tags: foreign policy, human rights abroad, intelligence and security committee, intelligence services
Intelligence expert wins damages
A retired intelligence expert has won undisclosed libel damages over claims that he leaked information to the mediaA retired intelligence expert has won undisclosed libel damages over claims that he leaked information in the run-up to the Iraq war.The Daily Telegraph made the claims in March abou...
Tags: intelligence services, commons public administration committee, whistleblowers