Day 1, 5th July

10.15-13.30 
Decentralisation Session Description

This exciting session will challenge and progress Whitehall's understanding of decentralisation using the experiences of the wider public sector; we will ask how government might further support the radical transfer of power and responsibility to communities and individuals.

Greg Clark, Minister for Decentralisation, will deliver a presentation before our story tellers speak about their experiences of planning or delivering decentralised public services – Free Schools, Neighbourhood Policing, an Urban Parish Council and Social Work Services.  

Delegates will be encouraged to engage with our expert panel, with table discussions providing feedback for the Minister and all four storytellers.

Rt. Hon Greg Clark, MP, Matthew Taylor (RSA), Peter Holbrook (Social Enterprise Coalition), Ben Page (IPSOS Mori), Michael Coughlin (Reading BC)

11.00 – 12.00
Why radical leadership is the answer to every business problem

“Problems cannot be solved by the same level of thinking that created them” Einstein

The world is not changing, it has already changed: change is now the constant.  The traditional approaches to driving high performance don’t work anymore.  It is time for a new, radical approach to leadership that gets the best out of your people, and you.

At Kenexa we have combined our global work trends data, researched by our High Performance Institute, with practical solutions to creating a high performance culture.

Come to this session if:

• You want a practical guide to shifting your leadership style to get the very best out of your people
• You want to cut through complexity to lead effectively for high performance
• You want to be engaged in a fresh way

Don’t come to this session if:

• You want another in-depth theory of leadership; we can recommend some excellent books if you want that, but we are all about giving you something practical that gets results

In a time of uncertainty we believe radical leadership is the answer to every business problem.  We look forward to your company for what will be an interactive and engaging debate.

Speakers: Chris Parry, Managing Director, Kenexa Leadership Solutions, Andrew Jackson, Managing Director, Kenexa Government Solutions, Lt General Andrew Graham, Ministry of Defence.

11.20 - 12.20
Transforming Justice

Over the next four years, the Ministry of Justice has to make a bold reform agenda a reality. As well as transforming the justice system, it needs to restructure the department and the ways in which it works. It must deliver better services for less money.

In this interactive session Jonathan Slater, Director General for Transforming Justice at the MoJ,  will take you on a journey, beginning at the start of Transforming Justice in 2009 and concluding with how we are making our vision for 2015 a reality.  Joined by  a panel of people with experience and responsibility for Transforming Justice, the session will explore the impact of the reforms on service users, as well as show how staff from across MoJ have actively helped to inform the programme, and are now implementing change across MoJ’s many businesses.    
With Jonathan Slater, Director-General, Ministry of Justice.

11.50 – 12.20
There is no such thing as time management!

A fast – paced, practical event delivered in a highly interactive manner to enhance your personal management skills – certainly not for the faint hearted who just want to talk about it!  It is for busy hard-working people who have had enough of working long hours and taking work home.  The session will show you how to apply proven personal organisational techniques to get things done.

Diligent participants can expect to take away Clement De Souza’s “Top 10 Personal Organisation tips” postcard.
LCD projector, screen, laptop and three sets of flip chart paper on stands.

12:40 – 13:10
Enhancing Your Career (and your organisation) through an Executive Masters in Public Administration

This is an opportunity to find out how an Executive Masters in Public Administration could enhance your career and at the same time, contribute to the ongoing development of your organisation. LSBU’s Executive MPA is ranked Number 1 in the UK by the Government Skills Framework, is accredited by the Chartered Management Institute and runs in central London. You will learn about our approach to applying theory to live organisational and policy challenges in order to analyse and understand the issues better.  This in turn leads to improved practice and performance and, invariably, to enhanced career progression.

There will be information too about our International Summer School. Participants hear, and debate with, internationally renowned academics and public service practitioners and network with European colleagues doing comparable jobs and studying for similar MPAs. Next year’s International Summer School will be in Italy.

The session will have scope for Q&As and discussion.

12.50 - 13.50
Leadership and engagement – how your impact makes a difference

Leadership, engagement and change – why they are all about you

The Civil Service is facing unprecedented challenges to operate with diminishing resources yet still achieve quantity and quality. Your personal leadership and engagement has never been more important to make the difference. Join us to see, hear and share the innovative and sustained approach that one department took and the performance and behaviour results that they achieved at junior through to senior levels.

With Jan Jones, Senior HR Business Partner, Department for Work and Pensions and Jackie Bannister, Department for Work and Pensions

13.50 – 14.50
Resilience in a time of change

A chance to see what one team in a key Government Department has done to embed “being resilient” in their working day and spread their learning across the Department.

Hear what they have discovered, the hints and tips they can share and how to tackle some of the issues head one.

With Dawn Jarvis who delivers Corporate HR, Organisational Development and Change Programmes at DfE with her team of 40.

14.00 – 15.00
Women in the Public Service

In this session a panel of inspirational women who share their thoughts on how we can promote gender equality and help women to reach their full potential in the workplace. The session will be of interest to all staff, women and men, who see themselves as advocates of diversity in the civil service.

We will invite speakers to share their personal story and experiences, and focussing on whether being a woman has made a different. Also, sharing career advice for other women.

Speakers include Ruth Owen, Deputy Chief Executive of Jobcentre Plus, Lin Homer, Permanent Secretary of Department for Transport, Tina Green, Marketing Director UKIMEA, Worldwide Marketing, HP Enterprise Services and Samantha Heilling, Deputy Programme Director, ICW programme and chair of the Home Office Women’s Network.

15.00 - 16.00
Engaging for success - enhancing performance through employee engagement

With David MacLeod and Nita Clarke, the full details of this session will be confirmed soon. So keep checking back!

15.20 - 16.20
London 2012: opportunities to take part for Whitehall communications professionals

With tickets now on sale and venues up and down the country nearing completion, excitement for the Games is building across the world. The Olympic and Paralympic Games is one of the few global events that has the power to change a nation’s reputation and with up to 40,000 journalists expected in London to cover the Games.

During London 2012, the process for handling Government media and communications operations will be centralised to ensure that all central Government messages about the Games are clear, consistent and coordinated. This will be delivered through the London 2012 Government Communications Directorate which will be staffed by communicators from across Whitehall. This session will provide an overview of how media and communications will be managed during Games-time and the recruitment opportunities available to Communications professionals from across Government.

15.30 -16.10
Will You champion Diversity?

The new approach to equality is about a focus on better outcomes and doing away with the process and bureaucracy of the past. The Equality Strategy and the recently commenced Public Sector Equality Duty demonstrate a real commitment to equality as a means of creating opportunities for all but through a fresh approach that recognises people’s individuality.

The challenge of achieving an inclusive workplace where everyone feels valued and appreciated is one that we are all facing.  The solutions to the challenge impact upon each of us in different ways.  As employers, the challenges might be around ensuring that the right policies, processes and accountability solutions are in place to ensure that the workforce is truly diverse and that our staff are able to perform at their highest level of capability.

The responsibility for individuals within the organisation is equally as important and this is where ‘diversity champions’ are critical for achieving equality of opportunity and valuing diversity.  By diversity champions (we do not in this instance mean SCS or other senior managers) but those people who have decided to take personal responsibility for their behaviour and who have challenged themselves to demonstrate excellence in their approach to valuing diversity and advancing equality.

Hear from people who have made a real difference in their workplaces and through up-to-date case studies, which will be explored in group discussions, you will have the opportunity to consider how you too can champion diversity.

15.30 - 16.10
Planning for the worst - hoping for the best

The Pension, Disability and Carers Service Spending Review 2010/change communication campaign.

The June budget and increasing media speculation had an immediate impact on PDCS staff.

Find out how, despite the biggest cuts to public spending in decades we have  engaged our staff with an innovative multimedia change communication campaign that delivers tangible benefits and continues to have a hugely positive impact.

Paul Lincoln, Head of Defence & Security Policy, Cabinet Office

  Day 2, 6th July

11.10 – 12.10
Disabled But Not Unable

Disability is viewed by some as a hindrance to be a fully productive citizen.  Speaker Michael McGrath will certainly dispel all myths of that false assumption and inspire those with or without a disability on what can be achieved with human will-power and support.

11.20 -12.20
Creative Problem Solving in Times of Turmoil and Change

This fast paced participative session delivered by the National School of Government will:

• Help you realise the combined potential of your rational and intuitive thought
• Help you respond to demands for new thinking in an efficient, effective and structured manner
• Offer practical approaches to creative problem solving gleaned from real life examples

As the Civil Service is going through a period of unprecedented change this session is a must for all Civil Servants who need to respond to demands and produce solutions fast, effectively and on time.

Book your space for this session early to avoid disappointment

12.10 - 12.50
Managing Change Successfully

To provide delegates with an insight and overview of the Wales-Wide Public Service "Managing  Change Successfully Programme". Including Interactive exercises, evidence based outcomes and demonstration of the impact of a pan sector programme designed to enable senior managers to be confident in driving programmes of cultural and structural change, engaging others in the process of transformation  and delivering high value outcomes.

As well a giving some insight into the “Managing Change Successfully Programme” the workshop will provide Participants with the opportunity to:

• Explore the way that people think and act to deliver change both extrinsically and intrinsically
• Gain insight into a range of change tools and technologies to deliver greater efficiency and innovation
• Understand how to measure change impact and develop a strategy for delivery.

With Zoe Sweet,  Director of Organisational Development at PSMW (Public Service Management Wales) and Christine Jones, Director of Talent Management and Succession at PSMW

12.30 – 13.30
Why Radical Leadership is the Answer to Every Business Problem

“Problems cannot be solved by the same level of thinking that created them” Einstein

The world is not changing, it has already changed: change is now the constant.  The traditional approaches to driving high performance don’t work anymore.  It is time for a new, radical approach to leadership that gets the best out of your people, and you.

At Kenexa we have combined our global work trends data, researched by our High Performance Institute, with practical solutions to creating a high performance culture.

Come to this session if:

• You want a practical guide to shifting your leadership style to get the very best out of your people
• You want to cut through complexity to lead effectively for high performance
• You want to be engaged in a fresh way

Don’t come to this session if:

• You want another in-depth theory of leadership; we can recommend some excellent books if you want that, but we are all about giving you something practical that gets results

In a time of uncertainty we believe radical leadership is the answer to every business problem.  We look forward to your company for what will be an interactive and engaging debate.

Speakers: Chris Parry, Managing Director, Kenexa Leadership Solutions, Andrew Jackson, Managing Director, Kenexa Government Solutions, Lt General Andrew Graham, Ministry of Defence.

13.50-14.50
Making Policy Better – what should the civil service do?

An opportunity to debate the key issues from the IFG’s year long research project on policy making in government.  How do we get better quality control? How do we create the right relations between Ministers and civil servants?  How does the civil service need to change?

Speakers: Jill Rutter, Institute for Government; Adam Sharples, Head of Policy Profession, DWP;Lord Andrew Adonis, Director, Institute for Government, Chair

15.00 - 16.00
Question Time on Civil Service values

David Normington, the newly appointed First Civil Service Commissioner, will chair a lively debate on Civil Service values and their relevance today.

The core Civil Service values are integrity, honesty, objectivity and impartiality. What are the situations that civil servants face where these values are challenged and how should they react?

An eminent panel will respond to difficult questions on practical difficulties facing civil servants put to them by the Chair and from the floor.

The panel will include:
Sir David Normington, First Civil Service Commissioner and Commissioner for Public Appointments
Sir Gus O’Donnell, Cabinet Secretary
Shami Chakrabarti, Director of Liberty
Sir Neil McIntosh, Civil Service Commissioner

15.10 -16.10
Making Change Happen Through Employee Engagement
 
This participative and thought provoking session will introduce you to a simple, yet sophisticated, framework for Making A Difference (MAD) that can be used to engage employees as a catalyst for change. Discover how to capture the hearts and minds of people through applying the well researched Go MAD Thinking System - proven to improve performance by up to 25.8%.

This session will provide delegates with:

• An understanding of a pragmatic way to make change happen through people
• A powerful insight about the way people think and act when they are engaged in making a difference
• The opportunity to do some "selfish thinking" and develop an action plan on a subject of their choice.

There might also be a sneak preview of a new artificially intelligent piece of software that could be a "game changer" in the way people think, plan and iCheev results. This is likely to be one of the most fun and practical sessions you will attend at Civil Service Live. It might also make the greatest difference.
Speaker: Ian Chakravorty, Director, Go MAD Thinking.

15.30 – 16.30
Modernising Civil Service HR

Building Civil Service capability as we modernise HR - an interview with Kevin White, HR Director General Home Office and Head of Civil Service Learning.

Kevin White, HR Director-General Home Office and Head of Civil Service Learning will be interviewed by Joanna Rodrigues, Programme Manager, Next Generation HR Programme.

15.30 - 16.10
Planning for the worst, hoping for the best

The Pension Disability and Carers Service SR10/change communication campaign.

The June budget and increasing media speculation had an immediate impacton Pension Disability and Carers Service staff.

Find out how, despite the biggest cuts to public spending in decades we have  engaged our staff with an innovative multimedia change communication campaign that delivers tangible benefits and continues to have a hugely positive impact.

   Day 3, 7th July

11.30 - 12.30
Driving Real Change on Equality - a Fresh Approach

The new approach to equality is about a focus on better outcomes and doing away with the processes and bureaucracy of the past. The Equality Strategy and the recently commenced Public Sector Equality Duty demonstrate a real commitment to equality as a means of creating opportunities for all but through a fresh approach that recognises people’s individuality.

Using evidence on differing needs at the heart of decision-making is the right way to make policy and protect Government from challenge. At a time of financial constraint, it’s even more important to make every bit of resource deliver to real needs.

Hear from ministers on the new approach and join in debate about what good looks like from the perspective of the policy profession. Through real case studies, explored in panel discussion, you’ll have the chance to discuss how you can consider equality as a matter of course in your policy-making in a proportionate way benefitting you, your Ministers and the people you serve.

With Baroness Verma; Jonathan Rees, Director General, Government Equalities Office – chairing session

12.50 - 13.50
The change programme and beyond

Re-shaping the Department: describing the key parts of managing a significant change process:

• Understanding the context/challenge, setting the strategy 
• Designing new structures and posts: setting objectives/a vision, developing principles, supporting designers, assuring structures and jobs, managing the logistics 
• Running a selection and allocation process: scope (exemptions, pools etc), assessing capabilities, moderating, allocating, assuring decisions, managing the logistics 
• Engaging and communicating: putting in place a strategy, communicating, listening, riding the change curve, working with TUS colleagues

Moving on:

• Embedding change: realising the original vision, identifying priorities, building on what went before, managing survivor syndrome, gluing external and internal visions together, using local leaders 
• Supporting colleagues: re-deployment and career advice: strategy, VE leavers, messages to wider Department 
• Where next?

With Clare Moriarty, Director-General and Board Member, Department for Transport

13.50 – 14.50
Office for Disability Issues – Over 10 million reasons to get your policy right

There are over 10 million people in the UK with a limiting long term illness, impairment or disability.  That is around 1 in 5 of the UK population.  If your policy affects people, it will affect disabled people.

Evidence shows that disabled people are more likely to be workless and in debt. This interactive session will outline how disability is viewed and Government policy on tackling disability equality.

Participants will get an awareness of how disability issues impact on their policy areas and how wider Government priorities such as Big Society, Social Justice and Localism are particularly relevant to disabled people and their organisations.

Speakers: Karina Stibbards, Deputy Director for the Strategy Division, Office for Disability Issues,Lis Robinson, Head of Strategy, Office for Disability Issues

14.00 – 15.00
Why radical leadership is the answer to every business problem

“Problems cannot be solved by the same level of thinking that created them” Einstein

The world is not changing, it has already changed: change is now the constant.  The traditional approaches to driving high performance don’t work anymore.  It is time for a new, radical approach to leadership that gets the best out of your people, and you.
At Kenexa we have combined our global work trends data, researched by our High Performance Institute, with practical solutions to creating a high performance culture.

Come to this session if:

• You want a practical guide to shifting your leadership style to get the very best out of your people
• You want to cut through complexity to lead effectively for high performance
• You want to be engaged in a fresh way

Don’t come to this session if:

• You want another in-depth theory of leadership; we can recommend some excellent books if you want that, but we are all about giving you something practical that gets results

In a time of uncertainty we believe radical leadership is the answer to every business problem.  We look forward to your company for what will be an interactive and engaging debate.

With Kieran Colville, Kenexa

14.20 – 14.50
Workforce Well-Being - Making it happen

Introduction by Sir David Bell, Permanent Secretary for Department for Education

Good leaders recognise that addressing staff engagement and well-being issues is key to achieving business goals. However, when resources are stretched, how can managers avoid the charge of fine words not being backed by fine deeds? Practical solutions are at hand and available at no cost to all civil  service departments and public sector bodies.

15.30 - 16.25
How to succeed at interviews

The Civil Service Commissioners chair selection panels for the most senior posts in the Civil Service.

Collectively the Commissioners have a wealth of experience of interviewing and recruitment. In this session they will share their experience of what candidates do to impress selection panels, and also how they fail.

Sir David Normington will lead a panel of the Commissioners who will provide advice on successful approaches to job applications and interviews.

In addition to regulating recruitment into the Civil Service, the Commission has an important role in upholding the values in the Civil Service Code and hearing complaints from civil servants under the Code. There will also be an opportunity to ask Sir David, and his fellow Commissioners, any questions on the wider role of the Commission ahead of the publication of the Commission’s annual report in mid-July.