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Local authorities are increasingly assessed and judged by their ability to provide high-quality services to their customers. Singularity has developed a Benefits product for local government to deliver proven performance along with premium quality. Our fullycustomisable and extensible solution works with authorities’ existing IT systems to optimise processes, enhance performance and improve customer access and satisfaction.
Over 100 UK local authorities use Singularity to automate key processes. By implementing our comprehensive and automated Benefits solution, our clients have achieved 50% increases in productivity and a 150% increase in the number of benefit claims processed. Read more ...